Introduction

Welcome to HealNova's legal information center. This comprehensive document outlines the legal framework governing your use of our AI-powered wellness platform. By accessing HealNova, you acknowledge and agree to these legal terms, which are designed to protect both users and our organization while ensuring responsible use of our innovative health technology services.

Terms of Use

HealNova is operated by Matchbest Software Pvt. Ltd., incorporated under Indian law. By using our platform, you agree to use our services responsibly and in accordance with applicable laws. Users must be at least 18 years old or have parental consent. You are prohibited from using HealNova for any illegal activities, attempting to reverse-engineer our AI algorithms, or sharing your account credentials with others.

Our platform provides AI-driven health insights for wellness purposes only. Users acknowledge that all recommendations are automated and should not replace professional medical advice. We reserve the right to modify, suspend, or terminate services at any time. Violation of these terms may result in account suspension or legal action as deemed necessary.

Intellectual property rights for all HealNova content, including but not limited to software, algorithms, designs, and trademarks, remain exclusively with Matchbest Software Pvt. Ltd. Users are granted a limited, non-transferable license to use our services for personal wellness purposes only.

Privacy Policy Overview

HealNova is committed to protecting your personal health information with the highest standards of data security and privacy. We collect only necessary information to provide personalized wellness insights, including health metrics, usage patterns, and device information. All data is encrypted using industry-standard protocols and stored on secure servers with restricted access.

We do not sell, rent, or share your personal health data with third parties for commercial purposes. Data sharing occurs only with your explicit consent or when required by law. Our AI algorithms process your information locally when possible, minimizing data transmission. You have the right to access, modify, or delete your personal information at any time through your account settings.

We use cookies and similar technologies to enhance user experience and improve our services. Third-party integrations, such as wearable device connections, are governed by their respective privacy policies. We comply with international data protection regulations including GDPR, HIPAA, and Indian data protection laws.

In the event of a data breach, we will notify affected users within 72 hours and take immediate corrective action. Regular security audits are conducted to ensure ongoing protection of user data. For detailed privacy information, please review our complete Privacy Policy document.

Data retention policies ensure that personal information is kept only as long as necessary for service provision or as required by law. Upon account deletion, all personal data is permanently removed from our systems within 30 days, except where legal obligations require longer retention periods.

Health Disclaimer

HealNova provides AI-powered wellness insights and health monitoring tools for informational and educational purposes only. Our platform is not intended to diagnose, treat, cure, or prevent any disease or medical condition. All health-related information, recommendations, and insights generated by our AI algorithms should be considered as supplementary tools to support your wellness journey, not as medical advice.

Users must consult qualified healthcare professionals for medical concerns, diagnosis, or treatment decisions. Never delay seeking medical attention or disregard professional medical advice based on information provided by HealNova. In emergency situations, contact emergency services immediately rather than relying on our platform.

Individual results may vary significantly, and we make no guarantees regarding the accuracy, completeness, or effectiveness of our AI-generated insights. Our algorithms are continuously improving but may not account for all individual health factors, medical histories, or complex conditions requiring professional evaluation.

HealNova and Matchbest Software Pvt. Ltd. disclaim all liability for any health-related decisions, actions, or outcomes resulting from the use of our platform. Users assume full responsibility for their health decisions and acknowledge that our services are not a substitute for professional medical care.

Limitation of Liability

HealNova and Matchbest Software Pvt. Ltd. provide services "as is" without warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform. Our total liability is limited to the amount paid by the user for our services in the preceding 12 months.

We do not guarantee uninterrupted service availability and are not responsible for technical issues, server downtime, or data loss. Users are advised to maintain backup copies of important health information and not rely solely on our platform for critical health monitoring.

AI Technology Notice

HealNova utilizes advanced artificial intelligence and machine learning algorithms to analyze health data and provide personalized insights. These AI systems are trained on diverse datasets but may have limitations in accuracy, especially for rare conditions or unique individual circumstances.

AI-generated recommendations are based on patterns and statistical analysis, not medical expertise. Users should understand that AI technology, while sophisticated, cannot replace human medical judgment and may occasionally produce incorrect or incomplete results.

Governing Law and Jurisdiction

These legal terms are governed by the laws of India. Any disputes arising from the use of HealNova shall be subject to the exclusive jurisdiction of courts located in Gurugram, Haryana, India. We attempt to resolve disputes through mediation before pursuing legal action.